PANAMA PROPERTY CONNECTION S.A.
GLOBAL BANK TOWER SUITE 2501 Calle 50
Panama City, Panama
In our commitment to excellent customer service, we process orders promptly and deliver an email confirmation and order summary within one business day of order placement. We strive to respond to all customer emails and phone calls within 2 business days.
RETURN REFUND POLICY.
Panama Property Connection believes in helping its customers if an order cancellation is required. Under this policy:
• Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
When you buy our products/services, your purchase is covered by our 7-day money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. Refunds are not being provided for services delivered in
full such as installation service and professional services. Refunds are being processed within 21 days period.
If you have a question, we are here to help. Our MOTTO : The Answer’s YES ….now whats the question. Our Hours of Business are Monday – Friday 9am – 5pm EST. Out of hours our ‘phones divert to a voicemail system and we will return all calls the next working day after 1pm EST. You can always contact us via email 24/7, through
We protect your personal information using SSL Technology (Secure Socket Layer). This encrypts your credit card information during transmission so that it cannot be read by anyone, including us – we only see the last four digits of your card. You can verify when you are on a secure web page by looking for the closed lock icon at the bottom of your browser, or “https” at the beginning of the web address.
As a responsible retailer, our IT Security Department has implemented the most strict security policy available on the Web:
We DO NOT STORE credit card data. This policy goes above and beyond the online security other retailers offer. A hacker can not acquire information that just isn’t there.
It is the Cardholder’s responsibility to retain copies of transaction records and website policies and rules.